Synersys Managed Network Services
Managed Network Services
Synersys Technologies’ Managed Network Services (MNS) empower mid-market businesses with reliable, secure, and high-performance networks. Our 24/7 Network Operations Center (NOC), staffed by ISO 9001/27001-certified experts, delivers proactive monitoring, advanced security, and seamless optimization to minimize downtime, reduce costs, and drive your business forward. Whether you need fully managed or co-managed network solutions, we tailor our services to your unique needs, ensuring 99.9% uptime and rapid issue resolution.
Request a free network assessment today to discover how Synersys MNS can elevate your operations.
Why Managed Network Services?
Mid-market companies face growing network challenges: frequent downtime disrupts operations, cybersecurity threats loom large, and in-house IT teams struggle to keep pace with complex technologies like SD-WAN and cloud. Synersys MNS addresses these pain points by outsourcing network management to our expert team, freeing you to focus on your core business
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Downtime costs: Retail and healthcare lose millions annually due to network outages.
Security risks: 60% of mid-market firms faced ransomware in 2024 (Forbes).
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Skill shortages: Hiring network specialists is costly and competitive.
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Scalability: Legacy networks struggle with cloud, remote work, and growth.
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Market Insight:
Our proactive monitoring and rapid response (<15 minutes for critical issues) ensure your network is always available, minimizing costly disruptions.
Customer Challenges:
With Synersys MNS, you gain a trusted partner to ensure network reliability, security, and efficiency without the burden of managing complex infrastructure.
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Key Benefits
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99.9% Uptime Guarantee
Our proactive monitoring and rapid response (<15 minutes for critical issues) ensure your network is always available, minimizing costly disruptions.
Robust Security
​Protect your data and operations with SASE, zero trust architectures, and advanced firewalls (Palo Alto, Fortinet), reducing cyber risks.
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Cost Efficiency
Our OPEX-based subscription model eliminates the need for expensive in-house IT teams, optimizing budgets while delivering enterprise-grade performance.
Scalable Performance
Seamlessly support cloud adoption, SD-WAN, and business growth with tailored solutions that evolve with your needs.
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Service Features
24/7 Network Monitoring
Tools: SolarWinds, Nagios, PRTG for real-time visibility.AI-driven anomaly detection to identify issues before they impact operations.Metrics: Latency, bandwidth usage, and packet loss tracked continuously.
Performance Optimization
Quality of Service (QoS) and traffic shaping for critical applications.SD-WAN optimization (Cisco, Versa) for cost-effective connectivity.Cloud integration: AWS VPC, Azure Virtual WAN, GCP Cloud Interconnect.
Flexible Delivery Models
Fully Managed: Complete network management for businesses with limited IT resources. Co-Managed: Collaboration with in-house IT for specialized tasks (e.g., SD-WAN, security). Project-Based: One-time services like audits, integrated with MNS.
Incident Management
Response: less than 15 minutes for critical issues, less than 1 hour for non-critical.ITIL-based processes for root-cause analysis and resolution.Ticketing: ServiceNow integration for transparent tracking.
Reporting & Analytics
Monthly SLA compliance reports (e.g., uptime, response times). Performance dashboards with actionable insights. Predictive analytics for capacity and threat forecasting.
Technical Expertise
Certifications: CCNP, ITIL Foundation, Palo Alto PCNSE, AWS Certified Advanced Networking. Tools: Cisco (IOS, ACI, Meraki), Juniper, Python, Ansible for automation. Partnerships: Cisco, SolarWinds, Palo Alto, Zscaler, AWS, Azure.
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Proactive Maintenance
Regular patch management, firmware updates, and configuration backups.Capacity planning to anticipate growth and prevent bottlenecks.
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Managed SD-WAN & Cloud
Support for Cisco SD-WAN, Versa, and Fortinet Secure SD-WAN. Multi-cloud management: AWS, Azure, GCP for hybrid environments
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Security Management
Firewalls: Palo Alto, Fortinet for perimeter defense.SASE and zero trust: Zscaler for secure access and threat prevention.Intrusion detection and SIEM for real-time threat monitoring
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24/7 Tiered Support
L1–L3 support via phone, email, and portal. Dedicated account managers for personalized service. SLAs: Customizable to meet your uptime and response needs
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Synersys MNS is a comprehensive, end-to-end solution, customizable to your requirements.Key features include
Industries Served
Synersys MNS is tailored for mid-market leaders in key verticals, addressing industry-specific needs
Retail
Ensure seamless POS and e-commerce connectivity for uninterrupted sales. Example: Reduced downtime by 40% for a national retail chain.
Finance
High-security networks for transactions and regulatory compliance. Example: Deployed zero trust for a bank, ensuring 100% compliance.
Healthcare
Secure networks for HIPAA compliance and patient data protection.Example: Implemented SASE for a hospital network, cutting breach risks by 50%
Professional Services
Scalable networks for remote work and client connectivity.Example: Supported a law firm’s cloud migration with zero downtime.
Manufacturing
Reliable connectivity for IoT devices and supply chain systems.Example: Optimized SD-WAN for a manufacturer, saving 30% on bandwidth costs.
Our Process
Synersys follows a proven, client-centric process to deliver MNS
Assessment
We conduct a comprehensive network audit to identify gaps, vulnerabilities, and performance issues, then deliver a detailed report with actionable recommendations.
Customization
We design tailored Service Level Agreements, including 99.9% uptime and under 15-minute response times for critical issues, aligning all solutions with your industry needs and business goals.
Onboarding
We deploy monitoring tools such as SolarWinds and Nagios, integrate SD-WAN and cloud environments, and train your team on our support portal and operational processes.
Management
We provide 24/7 network monitoring, proactive maintenance, and rapid incident response, while automating up to 80% of routine maintenance tasks using Python and Ansible.
Optimization
We deliver monthly performance reports and SLA metrics, and proactively upgrade your infrastructure to support business growth and emerging technologies.
Why Choose Synersys?
Industry Expertise
Our consultants bring in-depth industry experience and best practices to deliver successful network solutions.
AI-Driven Results
Leveraging AI, we provide smarter, faster, and more adaptive network solutions
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Tailored Solutions
Synersys customizes every solution based on your specific network requirements and business goals.
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Security-Focused
We integrate security into each solution to help reduce risks, meet compliance, and protect your data assets.
Proactive and Dependable
We anticipate potential challenges and offer proactive management to keep your network at peak performance.
Synersys MNS is tailored for mid-market leaders in key verticals, addressing industry-specific needs
Frequently Asked Questions
MNS is a comprehensive solution for outsourcing network monitoring, management, and support to Synersys’ 24/7 NOC, ensuring reliability, security, and performance.
MNS minimizes downtime, enhances security, optimizes costs, and scales with your growth, eliminating the need for in-house expertise.
We guarantee 99.9% uptime, less then 15-minute response for critical issues, and customizable SLAs tailored to your needs.
Yes, we integrate with legacy and modern networks, including MPLS, SD-WAN, and cloud environments (AWS, Azure, GCP).
We specialize in retail, healthcare, manufacturing, finance, and professional services, with tailored solutions for each.
We deploy SASE, zero trust, Palo Alto/Fortinet firewalls, and SIEM tools, backed by real-time threat monitoring.
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Have more questions? Contact our team for a personalized consultation
Elevate Your Network Today
​Don’t let network challenges hold your business back. Synersys Technologies’ Managed Network Services deliver the reliability, security, and efficiency you need to thrive. Join leading mid-market firms in retail, healthcare, and finance who trust Synersys to power their networks.